PLB Courses


PLB Pillars – 7 Pillars for Venue Managers

In this course, you will learn about the PLB pillars and how they contribute to customer satisfaction and our overall success.

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PLB Pillars – 11 Pillars for Leaders

In this course, you will learn about the PLB pillars and how they contribute to customer satisfaction and our overall success.

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PLB Pillars – Front Line Staff

We Want Every Customer Happy Every Time! Bad reviews circulate 10 times more powerfully than good reviews. Learn the PLB Pillars which support our continued success.

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